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Trouble Shooting

Where to look, what actions to take when the Bank Reconciliation doesn't balance.

Check Bank Statement Opening and Closing are correct. If you need to change the Bank Statement Opening Balance, then the system setting under Bank Reconciliation - BankStatementOpeningEditable needs to be ticked
Ensure all transactions are correctly reconciled and/or cleared
Confirm Directs have been correctly entered - correct sign and amount
Contact your Jiwa Solution Provider if all other steps have been taken and the form is still unreconciled